How Can We Help
How can we help you?
Get answers to common questions, track your order, or reach a real person on our team. We read every message, and we actually reply.
Track your order
Waiting on your Oxyfuel order?
Enter your order number or tracking code to see where it is. You'll find both in your order confirmation email.
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Reach a real person
Have a question that isn't answered below? A real person on our team typically replies within 5 hours.
Send us a message
We'll get back to you via email, usually within 5 hours.
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Get instant answers from our chat assistant, available 24/7. A real person is always a click away.
Start live chat →FAQs
Subscription & account
How do I cancel my subscription?
You can cancel anytime through your subscription portal, or email us and we'll take care of it.
Include your order number or the email you used at checkout so we can find your account fast.
Why am I receiving orders I didn't authorize?
This can happen if an active subscription or saved payment method is still on file.
You can manage or cancel it in your subscription portal, or email us and we'll sort it out right away.
The website says I don't have a subscription, but I'm still being charged?
It may be linked to a different email or payment method. Try logging into your subscription portal with the email you used at checkout.
If it's still not showing up, email us and we'll find it for you.
How do I update my subscription (frequency, products, or address)?NEW
Update your frequency, products, or shipping address anytime in your subscription portal.
Prefer us to do it? Email us and we'll make the changes for you.
How do I skip my next shipment?NEW
Skip your next shipment in your subscription portal, or email us and we'll push your renewal date.
Skipping is streak-safe, so you won't lose any reward progress.
FAQs
Order & shipping
When will my order be shipped?
Orders are typically processed within 1 to 3 business days after your payment is confirmed.
As soon as yours is on the way, we'll email you a tracking link.
How long does shipping take?
Shipping time depends on the method you choose at checkout:
- Free shipping: 3 to 12 business days
- Expedited shipping: 1 to 7 business days
How can I track my order?
Use the tracker at the top of this page with your order number, or tap the tracking link in your shipping confirmation email.
You can also check our tracking page anytime.
Can I cancel or change my order after placing it?
Once your order has shipped, it can no longer be canceled or changed.
If it hasn't shipped yet, email us as soon as you can and we'll do our best to help.
Do you ship internationally?
Yes, we offer international shipping.
For orders outside the US, shipments are fulfilled through our logistics partner, which can mean they ship from a different location. Delivery times for international orders may vary.
How do I update my shipping address?NEW
If your order hasn't shipped yet, email us with your updated address and we'll fix it.
For subscriptions, update your address anytime in your subscription portal.
FAQs
Product & safety
When is the best time to take Oxyfuel?
Take one capsule in the morning, at a time that's easy to remember so it becomes part of your daily routine.
Taking it with food supports better absorption.
Who should avoid taking this product?
If you're pregnant, nursing, under 18, or managing a medical condition, check with a healthcare professional before taking Oxyfuel.
What is the recommended dosage?NEW
One capsule per day, taken in the morning.
Each bottle is a 30-day supply.
Can I take it on an empty stomach?NEW
You can, but we recommend taking it with food for better absorption, especially if you have a sensitive stomach.
Is it safe to take with my medication?
We recommend checking with your doctor before taking Oxyfuel alongside any prescription medication.
How should I store the product?NEW
Store it in a cool, dry place away from direct sunlight. No refrigeration needed.
Keep the bottle closed when not in use.
Is this safe for children?
Oxyfuel is formulated for adults. Consult a pediatrician before giving any supplement to a child under 18.
How long until I notice results?NEW
Most customers notice improvements within 30 to 60 days.
For best results, use it consistently for at least 90 days.
FAQs
Quality & ingredients
What ingredients are in Oxyfuel?NEW
Each capsule is made with:
- Milk Thistle extract (Silybum marianum, seed): 300 mg, standardized to 80% silymarin
- Vitamin C (as ascorbic acid): 10 mg
- Inositol: 200 mg
- Pueraria extract (Pueraria lobata, root): 68 mg, standardized to 10% puerarin
- L-Methionine: 10 mg
- Turmeric extract (Curcuma longa, rhizome): 4 mg, standardized to 95% curcuminoids
In a vegetable (plant-based) capsule. You'll find the full Supplement Facts on the product page.
Is Oxyfuel gluten-free? Allergen-free?NEW
Yes, Oxyfuel is gluten-free. It's made with a vegetable capsule (no gelatin), so it's suitable for vegetarians, and it isn't formulated with dairy, soy, egg, peanuts, tree nuts, fish, or shellfish.
If you have a specific allergy, email us and we'll go through the full ingredient list with you.
Where does this product come from?
Oxyfuel is produced under strict quality standards, and every batch is third-party tested for purity and consistency.
Are your products FDA approved?
Dietary supplements are not required to be FDA approved. Oxyfuel is produced in GMP-certified facilities that follow strict manufacturing standards.
These statements have not been evaluated by the FDA.
Is the product third-party tested for quality & safety?
Yes. Each batch is third-party tested for purity and consistency.
For specific concerns, email us.
FAQs
Returns & pricing
What is your return policy?
90-Day Money-Back Guarantee. Email us within 90 days of purchase for a full refund, no questions asked.
Refunds are processed within 5 to 10 business days. See our full refund policy for details.
How do I request a refund?NEW
Email us with your order number.
Most refund requests are sorted within 24 hours, and appear on your statement within 5 to 10 business days.
Why does the website price differ from what I saw on social media?
Social media ads may show promotional pricing that has since expired. The pricing on shopoxyfuel.com is always the most current.
If you saw a specific offer, reach out and we'll help.
What payment methods do you accept?NEW
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay.
All transactions are secure and encrypted.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Talk to your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or managing a health condition.